Wheelz Terms and Conditions

Welcome to Wheelz Casino. These Terms and Conditions govern your use of our website, wheelz.com, and all services we provide. By registering an account, making a deposit, or playing any game with us, you agree to be bound by these terms in full. If you do not agree with any part of these terms, we ask that you do not use our platform. We recommend that you read this document carefully before you start playing at Wheelz.

1. About Us and Our License

Wheelz Casino is owned and operated by Granturo Malta Ltd (Granturo Malta Limited), a company registered in Malta under reg. no. C107733, with its registered address at Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We are proud members of The Wildz Group, alongside our sister brands Wildz, Caxino, Spinz, and Tuplaus. We operate under a licence issued by the Malta Gaming Authority (MGA), licence number MGA/B2C/1079/2025, issued on 10 September 2025. We have been serving players since 2021, and our platform is primarily aimed at players in Canada, Finland, and New Zealand, though we also welcome English-speaking players from other eligible jurisdictions.

2. Eligibility to Play

To open an account at Wheelz Casino, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request identity verification documents at any time to confirm your age and identity. Wheelz Casino Canada, Finland, or New Zealand players must ensure that online gambling is legal in their province, state, or country of residence before registering. We do not accept players from restricted territories, and we reserve the right to close accounts opened in violation of these eligibility requirements.

2.1 Account Registration and Login

When you create a Wheelz account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your Wheelz casino login credentials, including your username and L29{uw0ntbX$&j]g. We are not liable for any losses arising from unauthorized use of your account if you fail to protect your login details. If you suspect that your account has been compromised, you must contact our support team immediately.

• You may only register one account per person, household, and IP address.
• We may suspend or close duplicate accounts without prior notice.
• You must keep your personal and payment details up to date.

3. Bonuses and Promotions

We offer a range of promotions, including our Welcome Offer of up to €500 plus 500 Free Spins spread across your first five deposits. Our welcome bonus structure includes a 100% match up to €100 plus 100 Free Spins on your first deposit, followed by additional matched bonuses on your next four deposits. All bonus funds are subject to a 35x wagering requirement, and the minimum deposit to qualify is €10. We may occasionally offer a Wheelz casino no deposit bonus or promotional bonus codes to eligible players; these will always be clearly communicated through our promotions page or via email.

Our loyalty programme, known as the Wheel of Spinz, rewards you as you play. By filling your Progress Bar, you collect Free Spins, and by lighting up each letter in "WHEELZ," you gain a chance to double your rewards through supercharged spins. Any Wheelz bonus code or Wheelz promo code we issue must be entered correctly during registration or deposit to be valid, and we reserve the right to void winnings obtained through bonus abuse, multiple accounts, or any breach of our promotional terms.

3.1 Bonus Terms

• We may withdraw or amend any promotion at our discretion.
• Bonus codes for Wheelz Casino are non-transferable and cannot be exchanged for cash.
• We apply wagering requirements before any bonus-related withdrawal is processed.
• We may restrict certain games from contributing to wagering requirements.

4. Deposits and Withdrawals

We accept a variety of secure payment methods, including Visa, MasterCard, MiFinity, Skrill, Neteller, Instant Bank Transfer, and Paysafecard. The minimum deposit accepted at Wheelz Casino is €10, and the minimum withdrawal amount is €20. We process withdrawal requests within approximately three business days, and once approved, funds typically arrive in your account within one to three business days depending on your chosen payment method.

For large wins exceeding €50,000, we may process payments in installments to ensure responsible cash flow management, generally limited to €10,000 per day, €25,000 per week, and €100,000 per month, unless you qualify for VIP exceptions. We strive to offer fast payouts and instant deposits wherever possible, and our team works diligently to keep processing times to a minimum.

5. Games and Providers

Wheelz online casino features more than 6,000 games sourced from leading software developers, including Play'n GO, Microgaming, NetEnt, and Pragmatic Play, alongside live dealer content powered by Evolution. Our library includes popular titles such as Sweet Bonanza, Sweet Bonanza CandyLand, John Hunter and the Book of Tut, and the progressive jackpot title Mega Moolah. Our Live Casino section includes live roulette, blackjack, Monopoly LIVE, and Crazy Time. We do not currently offer scratch cards, video poker, or craps, and we do not provide sports betting services, as our platform is dedicated exclusively to casino gaming.

All games available through Wheelz Casino are provided by independently certified developers who use random number generators to ensure fair outcomes. We do not manipulate game results in any way, and we regularly review our game providers to maintain the integrity of our platform.

6. Responsible Gaming

We are committed to promoting responsible gaming practices across our platform. We provide tools that allow you to set deposit limits, loss limits, and session time reminders, as well as options for self-exclusion should you need a break from gambling. If you feel that your gaming habits are becoming a concern, we encourage you to reach out to our support team or seek help from professional organizations dedicated to gambling addiction support.

7. Intellectual Property

All content on wheelz.com, including our logo, graphics, game titles, and software, is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any part of our platform without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

8. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to Wheelz Casino at all times. We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform, including but not limited to losses resulting from technical malfunctions, internet connectivity issues, or third-party payment processing delays. You acknowledge that gambling involves financial risk, and you play at your own discretion.

9. Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time if we suspect fraudulent activity, breach of these terms, or any behavior that violates applicable laws. Upon termination, we will return any remaining eligible balance, subject to verification of your identity and compliance with our terms.

10. Governing Law

These Terms and Conditions are governed by the laws of Malta, and any disputes arising from your use of Wheelz Casino will be subject to the jurisdiction of Maltese courts, without prejudice to any mandatory consumer protection laws applicable in your country of residence.

11. Amendments to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, legal requirements, or business practices. We encourage you to review this page regularly. Continued use of Wheelz Casino following any changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions regarding these Terms and Conditions, our bonus policies, or your account, our support team is available 24/7 via live chat or email at [email protected]. Whether you're a new player exploring Wheelz casino bonus codes or an existing member managing your Wheelz casino login, we are here to help.