Wheelz Privacy Policy

We at Wheelz Online Casino are committed to protecting your personal data and respecting your privacy whenever you use our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have regarding your data when you play at Wheelz.

Who We Are

Wheelz is owned and operated by Granturo Malta Ltd (Granturo Malta Limited), a company registered in Malta under registration number C107733, with its registered address at Level 3, Triq It-Torri, Birkirkara, BKR 4013, Malta. We operate under a licence issued by the Malta Gaming Authority (MGA), licence number MGA/B2C/1079/2025, issued on 10 September 2025. Wheelz is part of the Wildz Group of brands, which also includes Wildz, Caxino, Spinz, and Tuplaus. As the data controller, we are responsible for ensuring that your personal data is processed lawfully and securely.

Information We Collect

When you register with wheelz casino, deposit funds, or use our promotions, we collect certain categories of personal data to provide our services and comply with our regulatory obligations.

Information You Provide to Us

• We collect your full name, date of birth, address, and contact details when you create a wheelz casino login and account.
• We gather identification documents to verify your age and identity, as required under our licence.
• We record payment details when you deposit or withdraw funds using cards, e-wallets, or bank transfers.
• We store correspondence you send us through live chat or email, including messages sent to [email protected].

Information We Collect Automatically

• We track your gaming activity, including games played, deposits, withdrawals, and bonus usage, to manage your account responsibly.
• We collect technical data such as your IP address, browser type, device information, and login timestamps whenever you access wheelz casino online or wheelz casino mobile.
• We use cookies and similar technologies to remember your preferences and improve your experience across our platform.

How We Use Your Information

We use the personal data we collect for a number of legitimate purposes connected to operating Wheelz Online Casino responsibly and securely.

• We use your data to verify your identity and age before allowing you to play.
• We process your information to manage deposits, withdrawals, and bonus offers, including welcome bonuses and loyalty rewards.
• We analyse your gaming patterns to detect signs of problem gambling and support responsible gaming initiatives.
• We send you promotional communications about new games, bonuses, and features, where you have consented to receive them.
• We use your data to comply with anti-money laundering regulations and other legal obligations imposed by the MGA and applicable law.
• We rely on your information to prevent fraud, secure our systems, and protect the integrity of wheelz casino ontario and other localised offerings.

Cookies and Tracking Technologies

We use cookies to operate our website effectively, remember your login details, and personalise your experience while browsing casino wheelz. Cookies also allow us to analyse traffic patterns and measure the effectiveness of our promotions. You can manage or disable cookies through your browser settings, though doing so may affect certain functionalities of our site. For more details, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• We share data with payment providers, including Visa, MasterCard, MiFinity, Skrill, Neteller, and Paysafecard, to process your transactions securely.
• We disclose information to regulatory authorities, such as the Malta Gaming Authority, when legally required.
• We work with game providers such as Play'n GO, NetEnt, Microgaming, Pragmatic Play, and Evolution to deliver our live casino and slot content, and limited data may be shared to enable game functionality.
• We may share data with fraud prevention and verification services to confirm your identity and protect our platform.
• We share information within the Wildz Group of companies, including sister brands, for centralised loyalty programme administration and security purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, tax, and regulatory obligations. Even after you close your wheelz online casino account, we may retain certain records for a period required under Maltese gaming regulations and anti-money laundering laws.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to your requests within the timeframes required by law.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of processing, including marketing communications.
• You may request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our systems use encryption for sensitive information such as payment details, and we regularly review our security practices to ensure they meet the standards expected of a licensed operator.

International Data Transfers

As we serve players across multiple markets, including wheelz casino canada, Finland, and New Zealand, your data may be transferred to and processed in countries outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently done so, we will take immediate steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of Wheelz Online Casino after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, our support team is available 24/7 via live chat or email at [email protected]. We are committed to addressing your concerns promptly and transparently.